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At SoSilver (accessible via https://www.sosilver.net/), we prioritize the privacy of our visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our website, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Data: Name, email address, phone number, shipping/billing address, and payment details when you place an order.

  • Automated Data: IP address, browser type, device information, and cookies for analytics and site optimization.

  • Communication Data: Emails, chat logs, or customer support inquiries.

2. How We Use Your Information

We use collected data for:

  • Processing orders and delivering products.

  • Improving website functionality and user experience.

  • Sending transactional emails (order confirmations, shipping updates).

  • Responding to customer inquiries via support email: evan_ellis@hotmail.com.

  • Complying with legal obligations.

3. Data Sharing & Disclosure

We do not sell your personal information. However, we may share data with:

  • Service Providers: Payment processors (e.g., PayPal, Stripe), shipping carriers (e.g., USPS, FedEx), and IT support.

  • Legal Authorities: If required by law (e.g., court orders, fraud prevention).

4. Cookies & Tracking Technologies

We use cookies to:

  • Remember user preferences.

  • Analyze website traffic via tools like Google Analytics.

  • You can disable cookies via browser settings, but some site features may not function properly.

5. Data Security

We implement industry-standard security measures (SSL encryption, secure payment gateways) to protect your data. However, no online transmission is 100% secure—users provide information at their own risk.

6. Third-Party Links

Our website may link to external sites (e.g., social media, payment portals). We are not responsible for their privacy practices. Review their policies before sharing data.

7. Your Rights

Depending on your location, you may:

  • Request access, correction, or deletion of your data.

  • Opt out of marketing communications.

  • Contact us at evan_ellis@hotmail.com for privacy-related requests.

8. Children’s Privacy

Our services are not intended for users under 13. We do not knowingly collect children’s data.

9. Policy Updates

We may update this policy periodically. Changes will be posted on this page with a revised "Last Updated" date.

10. Contact Us

For questions about this Privacy Policy, reach us at:

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